Shipping + Returns

Buy with confidence - the brooklyn botanica offers Free Shipping and Free Returns on all orders placed in the United States.  

FREE SHIPPING orders are sent via USPS Flat Rate Priority Mail with 3-Day Shipping.

We want you to make a splash with all your brooklyn botanica kaftans and always strive to meet high expectations throughout the ordering process. 

Shipping + Delivery

All items are shipped Monday-Friday, excluding holidays. 

Once you place an order, please allow 1-2 business days for processing. Items are shipped from our Brooklyn location. 

Priority Mail Express shipping (for an additional cost) are expected to arrive within 1-3 business days of placing an order. 

International shipping is not available outside of the US at this time. 


We’re happy to accept any unworn clothing returns and pay for return shipping costs. Please send back via USPS flat-rate* priority mail.

Please return items within 10 days of receiving the package.  If you decide to return an item, please return it to the address on the package. Once we have received your returned package and it's gone through a quality check, kindly allow 3-5 business days for us to process your postage reimbursement via PayPal or Venmo. We will email you about your return item + postage reimbursement. 

Brooklyn Botanica styles are One Size Fits All and typically fit most bodies. 

Since kaftans are a more flowy style that's different from typical Western clothing, we suggest to try on the items a couple of times in the case that sizing feels off.  Don't hesitate to contact us if any questions, email us at

Due to the limited and unique quantities, we create our handmade styles and we are unable to hold and exchange items at this time. 

Order Status

Once you place your kaftan order you will receive an email with the shipping status including the tracking number.